Privacy Policy

Privacy Policy

Last updated: May 19, 2026

Burve Hair (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website burvehair.com, place an order, or interact with us in any way.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

Personal Information You Provide:

  • Name, email address, phone number
  • Shipping and billing addresses
  • Payment information (processed securely via Shopify Payments — we do not store your full card details)
  • Account login credentials (if you create an account)
  • Communications you send us (emails, chat messages, reviews)

Information Collected Automatically:

  • IP address and approximate location
  • Browser type and device information
  • Pages visited, time spent on pages, and referral source
  • Cookies and similar tracking technologies (see Section 6)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and returns
  • Communicate with you about your orders, account, and inquiries
  • Send promotional emails and marketing communications (with your consent)
  • Improve our website, products, and customer experience
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

  • Service providers: Shipping carriers, payment processors (Shopify Payments), email marketing platforms, and analytics services that help us operate our business
  • Legal compliance: When required by law, court order, or governmental authority
  • Business transfers: In the event of a merger, acquisition, or sale of assets

All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including order processing, legal compliance, and dispute resolution. If you request deletion of your data, we will comply within 30 days, subject to any legal retention requirements.

5. Your Rights

All customers have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (“right to be forgotten”)
  • Opt out of marketing communications at any time
  • Withdraw consent where processing is based on consent

European Economic Area (EEA) Residents — GDPR Rights:

If you are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR), including:

  • Right to data portability
  • Right to restrict processing
  • Right to object to processing
  • Right to lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at hello@burvehair.com.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and cart contents
  • Analyze website traffic and usage patterns
  • Deliver targeted advertising
  • Improve website performance

You can manage cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features of our website.

Types of cookies we use:

  • Essential cookies: Required for site functionality (cart, checkout, login)
  • Analytics cookies: Help us understand how visitors interact with our site
  • Marketing cookies: Used to deliver relevant advertisements

7. Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure payment processing through Shopify, and restricted access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms, payment providers). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Burve Hair
Email: hello@burvehair.com
Website: burvehair.com